Gerson, Sharon J.

Workplace communication : process and product / Sharon J. Gerson, Steven M. Gerson -- New Jersey : Pearson Prentice Hall, 2007

xvii, 331p.; ill.; 25cm

ISBN:  0132288087

Includes index: p.327-331 

1. Business communication -problems, exercise, etc  2. Commercial correspondence -problems, exercise, etc  3. Oral communication -problems, exercises, etc 

I. Gerson, Steven M. 

808.0665122 GER