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Tag
Ind#1
Ind#2
Name
020
/a0131808869
039
9
/y200606201308/zVLOAD
090
/a658.812/bGOE
100
1
0
/aGoetsch,/bDavid L.
245
1
0
/aImplementing total quality //cDavid L. Geotsch and Stanley Davis
260
/aNew Jersey :/bPrentice Hall,/c1995.
300
/a285p.;/c24cm
500
/aIndex
650
0
9
/aCustomer Relations.
700
1
0
/aDavis,/bStanley.