@book{17273,
	author = {Sariwati Mohd Shariff and Shatina Saad and Mashitah Mohamed Esa and Ahmanul Mohd Taib and Irwan Ibrahim and Nor Azian Abdul Rahman},
	title = {Operations management :},
	publisher = {Uitm Press ,},
	year = {2010},
	address = {Shah Alam, Selangor :},
	note = {Includes index}
}