@book{27585,
	author = {Brinkman, and Kirschner,},
	title = {Menghadapi orang bermasalah :},
	publisher = {McGraw-Hill,},
	year = {2005},
	address = {Kuala Lumpur :},
	edition = {Edisi bahasa melayu},
	note = {Panduan pekerja untuk menambahbaik prestasi koporat}
}