@book{9252,
	author = {Kohlrieser, George, 1944- and Forehand, Joe W.},
	title = {Hostage at the table :},
	publisher = {Jossey-Bass ,},
	year = {2006},
	address = {San Francisco :},
	edition = {1st Edition},
	note = {Includes bibliographical references and index}
}