E-service: 24 ways to keep your customers.../Ron Zemke, Tom Connellan.


E-service: 24 ways to keep your customers.../Ron Zemke, Tom Connellan.


Parallel Title
Author Zemke,/bRon.
ISBN 0814406068
ISSN
Call Number 658.812 ZEM
Publication New York :
Publisher Amacom,
Year 2000.
Physical Description 341p.;24cm.
Subject Customer Relations.
Related Names Connellan,/bTom.
URL