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Tag
Ind#1
Ind#2
Name
020
/a9780071740838
039
9
/y201106131513/zbie
090
/a658.812/bROM
100
1
/aRoman,/bErnan
245
1
/aVoice of the customer marketing :/ba revolutionary five-step process to create customers who care, spend, and stay //cErnan Roman
260
/aNew York:/bMc-Graw Hill ,/c2011
300
/a250 ms :/b23.5cm
650
0
/aRelationship marketing
650
0
/aCustomer Relations
650
0
/aDatabase marketing
650
0
/aConsumer profiling