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Voice of the customer marketing :a revolutionary five-step process to create customers who care, spend, and stay /Ernan Roman
Voice of the customer marketing :a revolutionary five-step process to create customers who care, spend, and stay /Ernan Roman
| Parallel Title | |
|---|---|
| Author | Roman,/bErnan |
| ISBN | 9780071740838 |
| ISSN | |
| Call Number | 658.812 ROM |
| Publication | New York: |
| Publisher | Mc-Graw Hill , |
| Year | 2011 |
| Physical Description |
250 ms :23.5cm
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| Subject |
Relationship marketing
Customer Relations Database marketing Consumer profiling |
| Related Names | |
| URL |
Availability:
| UnIPSAS Library | ( 1 Copy ) |
