Satisfaction :how every great company listens to the voice of the customers /Chris Denove,James D.Power


Satisfaction :how every great company listens to the voice of the customers /Chris Denove,James D.Power


Parallel Title
Author Denove,/bChris
ISBN 9781591841647 1591841097
ISSN
Call Number 658.8343 DEN
Publication United States of America :
Publisher Portfolio,
Year 2006
Physical Description 266p.;21cm
Subject Consumer satisfaction
Marketing Research
Customer Relations
Related Names Power,/bJames D.
URL
Availability:
UnIPSAS Library ( 1 Copy )