|
Tag
Ind#1
Ind#2
Name
020
/a9781591841647
020
/a1591841097
039
9
/y200906011519/zbibi
090
/a658.8343/bDEN
100
1
/aDenove,/bChris
245
1
0
/aSatisfaction :/bhow every great company listens to the voice of the customers //cChris Denove,James D.Power
260
/aUnited States of America :/bPortfolio,/c2006
300
/a266p.;/c21cm
650
1
0
/aConsumer satisfaction
650
1
0
/aMarketing Research
650
1
0
/aCustomer Relations
700
/aPower,/bJames D.